Direct Billing for Massage Therapy in Edmonton
Use Your Benefits. Make Your Wellness Care Easier.
Have massage therapy coverage through your employer or personal benefits plan?
At Golden Palm Massage and Wellness, we offer direct billing for many major insurance providers, making it easier to use your eligible benefits without having to pay the full treatment cost upfront.
Book your treatment and let us help make the process easier.
[BOOK YOUR APPOINTMENT]
What Is Direct Billing?
Direct billing means that, when eligible, Golden Palm can submit your massage therapy claim directly to your insurance provider after your appointment.
Instead of paying the entire treatment fee and submitting the claim yourself, your insurance provider may pay its eligible portion directly to Golden Palm.
You are responsible for any amount not covered by your plan.
Coverage is determined by your individual insurance policy.
How Does Direct Billing Work?
1. Book Your Appointment
Choose your massage therapy appointment with a member of the Golden Palm team.
2. Provide Your Insurance Information
Before or during your appointment, we’ll need the information required to submit your claim.
This may include:
- Insurance company
- Policy or plan number
- Member/certificate number
- Your relationship to the primary policyholder
- Other information required by your insurer
3. We Submit Your Claim
After your treatment, Golden Palm can submit the eligible claim to your insurance provider when direct billing is available for your plan.
4. You Pay the Remaining Balance
If your insurance covers only part of the treatment, you pay the remaining amount.
Your exact coverage depends on your insurance plan.
Which Insurance Companies Can Golden Palm Direct Bill?
Direct billing availability can vary depending on your specific plan, practitioner qualifications, treatment type and insurer requirements.
Golden Palm works with many major insurance providers.
Before your appointment, we recommend checking your benefits plan to confirm:
- Massage therapy coverage
- Your annual or per-visit maximum
- Your reimbursement percentage
- Whether a physician’s referral is required
- Whether your practitioner is eligible under your plan
- Whether your plan supports direct billing
Don’t Know If You’re Covered?
That’s okay.
If you’re unsure about your coverage, contact your insurance provider or speak with our team before your appointment.
We’ll help you understand what information is needed to submit your claim.
How Much Will My Insurance Cover?
Every benefits plan is different.
For example, your plan may cover a percentage of your treatment up to a specific annual maximum.
Your insurance provider determines your eligible coverage — not Golden Palm.
Example:
If your treatment is $120 and your plan covers 80%, your insurer may cover $96, leaving a $24 balance.
This is only an example. Your actual coverage may be different.
What If I Don’t Have Insurance?
You can still book with Golden Palm.
You do not need insurance coverage to receive our services.
Our team welcomes clients who are paying privately and those using eligible workplace or personal benefits.
Can I Use My Benefits for Other Services?
Coverage varies by insurance provider and individual benefits plan.
Massage therapy is commonly included in extended health benefits, but other Golden Palm services may have different eligibility requirements.
If you’re interested in:
- Massage Therapy
- Manual Osteopathic Therapy
- Reflexology
- Reiki
- Clinical Counselling
- Yoga
we recommend confirming coverage with your insurance provider before your appointment.
Why Choose Golden Palm?
A Multidisciplinary Wellness Clinic
Golden Palm Massage and Wellness brings multiple wellness services together under one roof.
Our team offers massage therapy, manual osteopathic therapy, reflexology, Reiki, yoga and clinical counselling.
Personalized Care
Your treatment is based on your individual needs and wellness goals.
Convenient Online Booking
Book your appointment online and select the service and practitioner that best fits your needs.
Direct Billing Convenience
When your plan and treatment are eligible, direct billing can reduce the paperwork involved in submitting your claim.
Before Your Appointment
To make your visit as smooth as possible, we recommend:
✓ Check your insurance coverage
Confirm that massage therapy is included in your benefits.
✓ Know your remaining coverage
Check your annual maximum and how much you have already used.
✓ Have your insurance information available
Bring the information required for your claim.
✓ Check whether a referral is required
Some insurance plans may have specific requirements.
✓ Ask questions
If you’re uncertain about your coverage, contact your insurance provider before your appointment.
Insurance Companies
Alberta Blue Cross
belairdirect (formerly Johnson Inc.)
Beneva
Canada Life (including PSHCP – Public Service Health Care Plan)
Desjardins Insurance
Equitable Life of Canada
Industrial Alliance (iA Financial Group)
Manulife Financial
Specialized & Regional Insurers
AGA Financial Group Inc.
Chambers of Commerce Group Insurance Plan
CINUP
ClaimSecure
Coughlin & Associates Ltd.
Cowan Insurance Group (managed by Express Scripts Canada)
D.A. Townley
First Canadian Insurance Corporation
GMS (Group Medical Services Carriers 49 and 50)
GroupHEALTH Benefit Solutions
GroupSource
Johnston Group Inc.
Maximum Benefit
MDM Insurance Services Inc.
People Corporation
RWAM Insurance Administrators
BPA (Benefit Plan Administrators)
Canadian Construction Workers Union (C.C.W.U)
LiUNA Local 183
LiUNA Local 506
TELUS AdjudiCare
GreenShield Insurance (Green Shield Canada)
Empire Life (Specifically for Extended Health/Paramedical Services)
Canada Life (Specifically for Dental Benefits only; health claims go through TELUS)
RBC Insurance (Specifically for Dental Benefits only)
Beneva (formerly SSQ Insurance)
MÉDIC Construction (Advantages Sociaux Medic Construction)
Wawanesa Insurance
The Co-operators
NexgenRx
The Co-operators
Sunlife